We ship to addresses in the continental US, as well as Alaska and Hawaii. We ship to PO Boxes in the 48 contiguous States.
Most standard shipping orders placed by 5 p.m. CST will be processed the same business day, and will ship within one business day after your order is placed. We will use the most appropriate delivery method, depending on the weight and shipping destination of your package. Most standard delivery arrives in 3 to 7 business days. Business day refers to Monday through Friday, excluding holidays. We do not ship on Saturdays, Sundays or holidays, unless otherwise specified.
You will receive a confirmation email once your order has been shipped. If your order requires shipping to multiple locations, you will need to place a separate order for each address. Each individual shipment will incur separate shipping and/or handling charges. Please note that some orders may take longer to process, such as the Luksuss Collection.
Shipping and handling fees are non-refundable.
(*) We deliver locally only within Chicago-area, 7 days a week, excluding holidays.
Orders for express delivery may be placed Monday through Thursday before 3 p.m. CST. Express delivery orders placed after 3 p.m. on Thursday, or Friday and Saturday may arrive on Monday or later.
We provide personal delivery service to local Chicago-area home and business addresses. Please select this option when placing your order. An email will be sent to purchaser to verify delivery address and to confirm the delivery date.